Terms and Conditions

Draft · last updated: August 2026 · [PENDING: jurisdiction]

1. What Viving is

Viving is a wellness and preventive-health education platform operated by PVL PERFORMANCE WELLNESS & FITNESS COACHING S.A.S (Colombian tax ID / NIT 901.948.864-4), domiciled in Bogotá D.C., Colombia. Viving organizes your health information, explains it to you, and supports you in building habits.

2. Viving is not a medical service

Viving does not practice medicine, does not diagnose, does not prescribe, and does not replace consultation with health professionals. Viving's assessments and suggestions are educational and help you organize your own information. Any medical act (orders, formal clinical interpretation, treatment) is performed by independent, duly licensed health professionals and institutions. If you have any symptom or emergency, consult your doctor or go to the emergency room.

3. Your responsibility

The information you give us must be truthful and complete — the quality and safety of your support depend on it. You are responsible for consulting your doctor before starting changes to your exercise or eating habits if you have diagnosed conditions, and for following the instructions of your health professionals.

4. Membership and payments

[PENDING: to be completed when billing exists — plans, prices, invoicing, cancellation, the 90-day guarantee and its objective conditions.]

5. Your information is yours

You can export all of your information and request its permanent deletion at any time. The details are in our Personal Data Processing Policy.

6. Contact

hola@viving.co · Viving's official WhatsApp.